Case Studies

Stratus ip is a leading provider of comprehensive telecommunications and managed services for businesses of all sizes. Its offerings include advanced voice solutions, unified communications as a service (UCaaS), bandwidth solutions and cybersecurity services. Stratus ip stands out for its commitment to delivering personalized, high-quality service, ensuring that every solution is tailored to meet the unique needs and strategic goals of its clients. They emphasize a culture of integrity, continuous improvement and exceptional customer service, making them a trusted partner in the telecommunications industry.

Supporting clients with cybersecurity solutions and services is one of the most exhaustive and expensive challenges for every MSP amidst a constantly evolving threat landscape. The complexity isn't just in the technical grunt work; it's also in the cryptic, jargon-laden reports that emerge from these tests, often leaving clients puzzled rather than enlightened about their IT security posture. This not only stifles effective cybersecurity measures but also complicates MSPs’ efforts to drive revenue and forge strong client relationships.

Stratus ip was all too familiar with these hurdles, wrestling with slim profit margins from a vendor whose pentesting solutions were more cryptic than a crossword puzzle. Traditionally tethered to annual pentests, Stratus ip found these infrequent checks were doing little to boost their bottom line.

Stratus ip switched to vPenTest’s automated network pentesting solution for its cost-effectiveness and simplicity. Its ability to generate detailed yet easy-to-understand reports that could really make a difference for their clients was a key factor. "The way the report is outlined in a clear and concise manner empowers customers to extract the information they need without filtering through multiple paragraphs," said the VP of Solutions Engineering at Stratus ip.

The user-friendly nature of the report generation, coupled with its affordability, was a major factor in their decision. Adding to its appeal was how straightforward and quick it was to implement vPenTest. The learning curve for the team was minimal, enabling technicians to begin using the tool effectively right away. The exceptional support from the vPenTest team also played a significant role, enhancing the overall experience. "The support team is great. They get back to us in a timely manner and don't just fix things; they walk us through the explanations," he noted.

This combination of simplicity, effective support, and impactful reporting capabilities made vPenTest a standout solution for Stratus ip, helping them streamline their operations and better serve their clients.

Since implementing vPenTest, Stratus ip has experienced significant improvements across various aspects of its operations:

• Enhanced report clarity: The automated report generation feature of vPenTest made it easier for clients to understand pentest findings. The clear and concise format allows clients to grasp the critical points quickly, facilitating faster decision-making and action.
• Increased frequency of testing: The cost-effective nature of vPenTest enabled Stratus ip to offer more frequent pentesting services. Clients are now conducting tests quarterly rather than just once a year, ensuring continuous monitoring and improvement of their security posture.
• Operational efficiency: The simplicity of setting up and using vPenTest reduced the time and effort required from the Stratus ip team. This allowed them to allocate resources more effectively and focus on remediation.
• Client satisfaction: The ability to provide clear, actionable reports led to higher client satisfaction. One notable instance involved a client discovering two unknown servers on their network. The flexibility and thoroughness of vPenTest allowed Stratus ip to run additional tests, providing valuable insights that the client could act upon.